BudgAI · Personal finance · AI + UX

One global money app, with answers you can check

Scan to pay, send abroad at live rates, split with anyone, and ask plain questions about your spending. AI suggests; you decide.

Product Design Consultant · Chatoor.ai

UX, UI and interaction design · 2024 app, redesigned as BudgAI in 2026

Try the prototype
BudgAI Home dashboard: total balance in dollars, quick actions, renewals and budget
BudgAI Global screen: currency wallets valued in dollars at live rates

ROLE

Product Design Consultant, Chatoor.ai

PLATFORM

Mobile and web app

SCOPE

Research, flows, IA, UI and interaction

TIMELINE

2024 consulting

The problem

One app to pay, another to send, a spreadsheet to track

What goes wrong

People pay with one app, send money abroad with another, and track it in a spreadsheet, so fees hide inside exchange rates and subscriptions renew unnoticed.

Goals

Pay anywhere, with live rates upfront

Simplify tracking and give clear visual insights

Enable shared budgets and splitting

AI answers from your own transactions

From Chatoor AI to BudgAI

An India-first expense tracker became a global money app

India-first → Global

Multi-currency wallets and international transfers

UPI-only → Any rail

QR, cards, bank transfer, Apple Pay, UPI and PIX

Tracking → Answers

Ask a question, get an answer grounded in your data

Two personas → Three

Tomás tests the cross-border use case

cb-2024-ux-flow.png
cb-2024-wire-home.png
cb-2024-wire-scan-receipt.png
cb-2024-wire-expense-planner.png

2024 at Chatoor.ai: the UX flow and wireframes for the original expense tracker

User personas

Three people, three ways money moves

Arjun Mehta: a product manager at a laptop

Arjun Mehta

34 · Product manager · Bangalore

“Too many manual entries and no meaningful insights.”

Switches between GPay, Excel and card apps; forgets small expenses.

Sunita Rane: a homemaker in the kitchen

Sunita Rane

41 · Homemaker · Pune

“Family members pay from different apps, so nothing adds up.”

Bills and renewals arrive without warning; finance apps feel built for experts.

Tomás Herrera: teal monogram portrait tile

Tomás Herrera

31 · Freelance designer · Lisbon

“How much will I lose converting this?”

Banks hide markup in the rate; money spread across three accounts and currencies.

Customer journey · Tomás

Where the money leaks, and where BudgAI steps in

1

Get paid

“How much will I lose converting this?”

BUDGAI

Wallets show value in dollars at live rates

2

Convert & send

“Is this rate good, or should I wait?”

BUDGAI

Full cost, rate lock and arrival time upfront

3

Pay day to day

“Which card has no foreign fee here?”

BUDGAI

Scan any QR, pick the cheapest method

4

Split

“Did Diego ever pay me back?”

BUDGAI

Auto-balances and a 3-payment settle-up

5

Review

“Where did $400 go?”

BUDGAI

One dashboard in the currency he chooses

6

Ask & decide

“Are we still paying for that?”

BUDGAI

Plain-word answers with linked transactions

The full journey map: doing, thinking, feeling, pain points and BudgAI moments
The full journey map: doing, thinking, feeling, pain points and BudgAI moments

User flows & information architecture

Three jobs, one starting point

Every money-moving step ends with a human confirmation. Scan sits at the center; Ask BudgAI is reachable from every screen.

User flows: pay nearby, send abroad, understand
User flows: pay nearby, send abroad, understand
Seven top-level areas and the Home hierarchy
Seven top-level areas and the Home hierarchy

From low to high fidelity

The same Home screen at each stage

Every layout decision was tested before color and detail were added.

Low-fidelity Home screen: structure with placeholder bars and real labels

LOW FIDELITY

Structure and priority only

Mid-fidelity Home screen: real copy and hierarchy in grayscale

MID FIDELITY

Real copy and hierarchy in grayscale

High-fidelity Home screen: deep teal balance card and amber decisions

HIGH FIDELITY

Deep teal for trust, amber for decisions

Final screens

Pay, send, ask and split

30+ screens across Home, Insights, Global, Profile and shared flows.

Home: balances by currency
Home: balances by currency
Insights: where it went
Insights: where it went
Global: wallets and live rates
Global: wallets and live rates
Profile
Profile
Scan & pay: any QR
Scan & pay: any QR
Send abroad
Send abroad
Ask BudgAI: linked answers
Ask BudgAI: linked answers
Split with anyone
Split with anyone

Trust built into every step

No surprise costs, and AI that never moves money

Rate locked for 30 minutes
Rate locked for 30 minutes
Tracked until delivered
Tracked until delivered
Renewals in view
Renewals in view

Design principles

Show the source

Every AI answer links to the transactions behind it.

AI suggests, you decide

The assistant can read and explain, but never moves money.

No surprise costs

Fee, markup and arrival time appear before you confirm.

Rates you can check

Every rate is labeled live, with when it was fetched.

What comes next

From prototype to product

01

Usability testing

Five sessions per persona on the send-abroad and ask flows.

02

Real rate data

Connect a licensed FX provider in place of the demo feed.

03

Accessibility audit

Contrast, screen reader labels and dynamic type.

04

Component library

Turn repeated cards, fields and dropdowns into components.

Started during my Product Design Consultant role at Chatoor.ai (2024). The BudgAI redesign (2026) extends that work. This page shows my role and contributions.

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All work